Service
Performance Improvement
We are your partners on the go, as you strive to operate optimally.
Overview
We help organisations identify performance gaps, strengthen their systems and people, fix underlying problems, and build sustainable processes that improve organisational performance.
With businesses and institutions facing ever more complex challenges and issues, our performance improvement (PI) services help them to transform in order to sustain their growth and scale their activities.
What this looks like
Our teams work with businesses to identify opportunities to:
- Craft winning strategies
- Harness people potential
- Improve daily operations
- Achieve cost efficiencies
- Go to market effectively
Where we bring expertise
Performance improvement is essentially about improving functions, systems, processes and procedures with the intention of improving overall outcomes. We bring deep industry and sector expertise to bear in:
Our Practice
Seven pillars
Our performance improvement practice is broken into seven major pillars.
Finance Function Improvement
Finance turnaround, reconciliations, reporting, controls, audit readiness, month/year-end close
SME Business Performance & Capacity Building
SME strengthening, financial management, business systems, coaching and growth readiness
Organisational Capacity & Institutional Strengthening
OCA, governance, operations, HR, systems, procurement, finance and organisational sustainability
Business Process Improvement
Process reviews, mapping, SOPs, workflows, efficiency and systems improvement
People, Talent & Capability Development
Recruitment, competency assessment, finance team strengthening, training, coaching and mentoring
Risk, Controls & Governance Improvement
Internal controls, risk management, compliance, governance and accountability
Performance Management & Strategy Execution
KPIs, dashboards, budgeting, variance analysis, performance reviews and strategy implementation
Our Purpose
“Our aim is to improve the performance of businesses and organisations so that they are in a better position to make a difference in society.”
Services By Stage
Plan
- Strategy
- Marketing strategy
- Organisational design
- Organisational capacity assessments
- Process reviews
- Internal control assessments
- Performance diagnostics
- Training needs assessments
Fund
- Budgeting, monitoring and reporting
- Financial policy development and implementation
- Finance function assessments
Optimise
- HR transformation
- HR policy
- Performance management
- Business process transformation
- Finance clean-up and reconciliations
- Process redesign
- Controls strengthening
- Policy and SOP development
- Audit readiness
- Team restructuring and recruitment
- Financial management support
Grow
- Organisational development
- Team training
- Coaching and mentoring
- SME capacity building
- Performance management systems
- Management reporting
- Governance strengthening
What We Deliver
Seven service offerings
Strategic planning
HR transformation
Organisational design
Business process transformation
Public sector advisory and policy
Organisational development and training
Risk advisory
“The biggest risk of all is not taking one.”
Mellody Hobson
Talk to our Performance Improvement team.
Ours is a commitment to help you fulfil your purpose.